Water Damage Richmond Hill: Handling the Insurance Side
Water damage Richmond Hill claims are easier to manage when the facts are captured early, and this page lists what to gather.
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Gather the basics first
Note when you found the water and what you think caused it. Photograph the damage, the source and any damaged belongings before they are moved. If a sump pump was running, note whether it was still working when you found the water. Keep receipts for emergency purchases, and keep damaged items until the adjuster has seen them or told you otherwise.
Questions an adjuster is likely to ask
- How and when did the water enter the home?
- Was the source stopped, and who stopped it?
- Which rooms and materials were affected?
- Is there a sump pump or a backwater valve, and was it working?
- What work has already been done?
What goes into our file
For every job we record moisture readings in each affected room, thermal images, photographs of materials removed and the date and time of each visit. At the end, the dry reading is recorded before any wall is closed. These documents are written to be read by an adjuster, and we answer their questions directly.
The written scope and price
After the free assessment you receive a written scope and price listing the work to be done. It is prepared before repairs start, so nothing is a surprise to you or to your insurer.
Local help to know about
The Town runs a backwater valve subsidy with a stated maximum and several conditions, so read its page in full before you commit to any work.
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Need your loss recorded?
Call now and we will begin documenting on the first visit.
Call now (416) 272-3881